Terms of Service
Last updated: November 30, 2025
1. Agreement to Terms
By accessing or using our website, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our website or use our services.
2. Services Description
Segecha Group Ltd. provides logistics and transportation services across East Africa. Our services include:
- Long-haul freight transportation
- Cross-border transport services
- Route optimization
- Fleet tracking
- Cargo handling and documentation
3. Quote Requests and Pricing
Quote requests submitted through our website are subject to the following terms:
- All quotes are estimates and subject to change based on actual service requirements
- Final pricing will be confirmed after assessment of cargo and route details
- Additional charges may apply for special handling, documentation, or route changes
- Quote validity period will be specified in the quote response
4. User Responsibilities
When using our services, you agree to:
- Provide accurate and complete information
- Comply with all applicable laws and regulations
- Maintain the confidentiality of any account credentials
- Notify us immediately of any unauthorized access
- Use our services only for lawful purposes
5. Intellectual Property
The website and its original content, features, and functionality are owned by Segecha Group Ltd. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
6. Limitation of Liability
Segecha Group Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services.
7. Insurance and Claims
Our services include standard cargo insurance coverage. Additional insurance options are available upon request. Claims must be submitted within the specified timeframe and with supporting documentation.
8. Termination
We reserve the right to terminate or suspend access to our services immediately, without prior notice, for any conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties, or for any other reason.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions.
10. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.
11. Contact Information
If you have any questions about these Terms, please contact us at:
- Email: legal@segecha.com
- Phone: +254 XXX XXX XXX
- Address: Nairobi, Kenya