Privacy Policy
Last updated: November 30, 2025
1. Introduction
Welcome to Segecha Group Ltd. ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
2. Information We Collect
We collect several types of information from and about users of our website, including:
- Identity Data: name, company name
- Contact Data: email address, telephone number, physical address
- Technical Data: IP address, browser type, device information
- Usage Data: information about how you use our website and services
- Location Data: pickup and delivery locations for quote requests
3. How We Use Your Information
We use your personal data for the following purposes:
- To provide and maintain our services
- To process and fulfill your quote requests
- To communicate with you about our services
- To improve our website and services
- To comply with legal obligations
4. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
5. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
6. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:
- The right to access your personal data
- The right to correct your personal data
- The right to erase your personal data
- The right to restrict processing of your personal data
- The right to data portability
- The right to object to processing
7. Third-Party Links
Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
8. Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "last updated" date at the top of this policy.
9. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
- Email: privacy@segecha.com
- Phone: +254 XXX XXX XXX
- Address: Nairobi, Kenya