Know Where Your Cargo Is. Always.
Real-time GPS fleet tracking, intelligent route dispatch, and 24/7 operations centre support for complete cargo visibility across East Africa.
What is Fleet Tracking & Dispatch?
Fleet tracking and dispatch management is the technology-driven backbone of modern logistics. It involves equipping trucks with GPS devices that transmit real-time location data, and having a centralised dispatch operations centre that monitors all vehicles, coordinates driver communications, and responds to incidents in real time.
At Segecha Group Ltd., every truck in our fleet is equipped with GPS tracking hardware linked to our dispatch operations centre in Mombasa. Our operations team works 24/7, monitoring all active shipments, providing clients with live tracking updates, and proactively managing any delays or route changes. This system has contributed to our 99.8% on-time delivery rate across 7,000+ monthly deliveries.
How Fleet Tracking & Dispatch Works at Segecha
Vehicle Assignment
When your shipment is confirmed, our dispatch system assigns the nearest available appropriate truck and driver to your load.
GPS Activation & Monitoring
The truck's GPS device activates on departure. Our operations centre begins monitoring the vehicle live on our mapping platform.
Real-Time Updates
You receive ETA notifications and location updates at key milestones (departure, border crossing, city arrival, delivery).
Incident Response
If any delay or incident occurs, our dispatch team immediately communicates with the driver and notifies you with a revised ETA and recovery plan.
Key Features & Capabilities
- Live GPS tracking on all fleet vehicles
- 24/7 dispatch operations centre
- Real-time ETA calculations
- Automated milestone notifications (SMS/WhatsApp)
- Driver communication system
- Route deviation alerts
- Fuel monitoring and idle time tracking
- Historical route reports for clients
Industries We Serve
Frequently Asked Questions
Yes. Segecha provides clients with shipment tracking updates via WhatsApp and SMS at key milestones. Enterprise clients with regular shipment volumes can access our tracking portal for live vehicle location.
Our 24/7 dispatch team is immediately notified via GPS alerts. We dispatch a recovery truck or replacement vehicle to minimize delays. Clients are notified with a revised ETA within 30 minutes of any incident.
Yes. Segecha offers GPS fleet tracking services to other transport companies and owner-operators in East Africa who want to plug into our dispatch management system. Contact our operations team for pricing.
Our dispatch system analyzes live traffic, road conditions, border wait times, and fuel efficiency to assign the optimal route for each shipment. For cross-border loads, it also factors in border post operational hours.
Our dispatch operations centre operates 24 hours a day, 7 days a week, 365 days a year. Long-haul transport never stops, and neither does our monitoring — especially for time-critical or cross-border shipments.
Related Services
Long-Haul Freight
Professional heavy-tonnage cargo transport across Kenya and East Africa with GPS-tracked trucks, experienced drivers, and 24/7 dispatch support.
Cross-Border Transport
Expert cross-border cargo movement between Kenya, Tanzania, Uganda, Rwanda, and Burundi with full customs clearance and transit documentation support.
Warehouse & Distribution
Secure bonded warehousing at Mombasa Port and professional distribution services to major East African hubs and last-mile destinations.
Ready for Fleet Tracking & Dispatch?
Get a personalized quote from our operations team within 24 hours.