FAQ

Frequently asked questions

Quick answers about quotes, coverage, customs and tracking.

How do I get a quote?

Fill in the quote form with your route (pickup and delivery), cargo details and your contact info. We'll send a detailed quote by email or phone within 24 hours. You can also call or WhatsApp us with the same details.

Which countries do you cover?

We operate across Kenya, Tanzania, Uganda, Rwanda and Burundi. We handle both domestic and cross-border routes.

Do you handle customs clearance?

Yes. We support customs and documentation for cross-border shipments so your cargo moves smoothly across borders.

How is my cargo tracked?

We use real-time GPS tracking. Once your shipment is on the way, we can provide updates by phone or email. Ask our team for tracking details when you book.

Is the quote free?

Yes. Requesting a quote is free and there is no obligation. We only charge when you confirm a booking.

How quickly can you collect?

It depends on the route and your preferred date. Tell us your timeline in the quote form or when you call; we'll confirm the soonest possible pickup.